Policies

All of the details you may want to know about our program. For further questions or concerns, please contact our office.

Trade-In and Return Policy

All sales or purchases either in person at Schultz Strings or online at schultzstrings.com are not eligible for return. Schultz Strings is pleased to offer a trade-in policy for instruments and bows purchased. If you purchase an instrument and/or bow from us, you have the opportunity to trade it back in. When you are ready for a nicer instrument (or the next size up), you may trade in your instrument for 100% of what you paid for it (including rental credit discounts or previous trade credit), minus the cost of necessary refurbishments per evaluation by our staff. This trade-in value may then be used up to 80% of the price of the new instrument. Major damages may reduce the trade-in value. We also accept some instruments purchased elsewhere for trade per evaluation by our staff.  

Shipping for Online Store Purchases

Purchases shipped within the 48 contiguous states will be as follows:
  • Purchases under $35.00 will be charged $5.00 for shipping
  • Purchases $35.00 and over will be shipped FREE

For purchases shipped outside of the 48 contiguous states, fees will vary.

Rental Policies

Click the link above to find the rental policies under the rental section of the website.

Privacy Statement

Schultz Strings uses personal information only for billing and correspondence related to Schultz Strings business. Schultz Strings does not sell your information to anyone, including any third party providers.

All prices and policies are subject to change.

Contact Us Today!

(844) 443-6159 · [email protected]

Are you looking to rent, buy, or get your instrument repaired? Or are you looking to schedule lessons or a delivery? Email or give us a call.

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